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Process Evaluation Questions

Classmates in Library

Center coordinators, in partnership with the internal evaluation team, will document qualitative and quantitative evaluations which will respond to a series of questions similar to the following:

  • What were the goals and specific objectives of the project?

  • For each objective, what specific steps were taken and how were they accomplished?

  • For each objective or program component, what resources/inputs were needed (type, numbers, and time commitments of staff, physical space(s), equipment, volunteers, etc.)?

  • How many clients/participants received each service? Was this more or less than your goal? Why do you think demand was higher or lower than expected?

  • How many units of each type of service/program component did clients receive (e.g., hours, rides, course sessions, friendly visits, days of adult day care, rehabilitation sessions, etc.)?

  • How satisfied were clients with the services provided? Were there any aspects of program operation that clients or staff recommended changing and why?

  • What activities/services could be considered promising practices?

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